Information Technology in the Service Economy:

Information Technology in the Service Economy:

Author: Michael Barrett

Publisher: Springer Science & Business Media

ISBN: 9780387097671

Category: Science

Page: 378

View: 284

This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled “Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. ” The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.

The Development of Service Economy

The Development of Service Economy

Author: Zhenhua Zhou

Publisher: Springer

ISBN: 9789812879011

Category: Business & Economics

Page: 318

View: 373

This book focuses on service economy development, particularly on how an industrial economy evolves into a service economy. The book is organized in three sections: The first theoretically answers the general question "what is the service economy?” The second explains the mechanism of the service economy’s formation and development, revealing the evolution trends and attempts to answer the question “where does the service economy come from?" The third section includes an in-depth analysis of Chinese case studies to answer the key question "how can the service economy development be promoted?" Readers will discover what the service economy is and how it relates to and differs from the industrial economy. More importantly, it will provide policy-makers with suggestions for how to promote service-economy development. ​

Information Technology and Singapore Society

Information Technology and Singapore Society

Author: Eddie C. Y. Kuo

Publisher: NUS Press

ISBN: 9789971691585

Category: Information technology

Page: 152

View: 140

This publication comprises a total of 14 papers, representing works from researchers in economics, sociology, law, business studies, computer science as well as policy planners and makers. Together they sum up the status of IT in Singapore society in the 1980s and serves as a benchmark as Singapore continues its process of informatisation into the 1990s.

Working in the Service Sector

Working in the Service Sector

Author: Gerhard Bosch

Publisher: Routledge

ISBN: 9781134456444

Category: Business & Economics

Page: 337

View: 874

Chapter 1 Introduction -- part Part I Different service societies in Europe -- chapter 2 Measuring economic tertiarisation -- chapter 3 The incidence of new forms of employment in service activities -- chapter 4 Why do countries have such different service-sector employment rates -- chapter 5 Services and the employment prospects for women -- part PART II The organisation of service work: an analysis of five sectors -- chapter 6 The family, the state, and now the market -- chapter 7 The reluctant nurses -- chapter 8 Work hard, play hard -- chapter 9 Work organisation and the importance of labour markets in the European retail trade -- chapter 10 Lean banking -- part Part III Common challenges -- chapter 11 The shaping of work and working time in the service sector -- chapter 12 The delegation of uncertainty -- chapter 13 Can trade unions meet the challenge -- chapter 14 Diversity and regulation of markets for services.

Service Science in China

Service Science in China

Author: Jiazhen Huo

Publisher: Springer Science & Business Media

ISBN: 9783642344978

Category: Business & Economics

Page: 466

View: 303

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.

Handbook of Service Science

Handbook of Service Science

Author: Paul P. Maglio

Publisher: Springer Science & Business Media

ISBN: 1441916288

Category: Business & Economics

Page: 758

View: 510

As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research. Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Innovation Systems in the Service Economy

Innovation Systems in the Service Economy

Author: J Stanley Metcalfe

Publisher: Springer Science & Business Media

ISBN: 9781461544258

Category: Business & Economics

Page: 339

View: 364

A frequent complaint in literature is that services have been previously largely overlooked by innovation researchers and technology policy makers. Given the unarguable growth in the importance of the service sectors, increasing numbers of researchers and policy makers have taken a fresh look at service activities. Innovation Systems in the Service Economy: Measurement and Case Study Analysis presents contributions which increase the understanding of the role of services in the development of the division of labor in modern economics. This volume is devoted to the elaboration and understanding of the following two themes. First, service firms can be innovative in their own right, even though the process of innovation and the kinds of innovation may be different from those traditionally associated with manufacturing and other primary activities. Second, service firms and associated activities play an important role in the evolving division of creative labor which is constituted by modern innovative systems.

Knowledge, Industry and Environment

Knowledge, Industry and Environment

Author: Richard Le Heron

Publisher: Routledge

ISBN: 9781351748759

Category: Political Science

Page: 438

View: 833

This title was first published in 2002. Bringing together a wide range of theoretical and empirical case studies from Canada, New Zealand, South Korea, Turkey, China, Germany, Spain, Sweden, Poland, South Africa, Japan, The Netherlands and the United Kingdom, this book addresses these neglected issues, in particular, contemplating the vitally important nexus between industry, environment and the knowledge economy.Throughout the book, four key themes and issues are explored: institution building strategies; agglomeration as territorial context; sustainable industrial-environmental processes and policy initiatives; globalization, learning and industrial location dynamics. The book concludes with an outline of future research directions within the paradigm.

Slow Growth and the Service Economy

Slow Growth and the Service Economy

Author: Pascal Petit

Publisher: Bloomsbury Publishing

ISBN: 9781472509352

Category: Business & Economics

Page: 256

View: 629

The slow-down in economic growth and the rise in unemployment in the 1970s revived some of the uncertainties experienced by industrialized economies during the inter-war period. After more than a decade of stagnation, the period of sustained growth in the thirty years following the Second World War now seems increasingly to have been an exceptional phase in an overall development process still dominated by wide fluctuations in economic growth rates. Slow Growth and the Service Economy examines what it means to live in a period of economic recession and analyses social patterns in response to the slowing down of financial and economic growth.