Two well-respected management experts deliver an authoritative manual that provides valuable insights for turning conflicts in the workplace into productive working relationships. The toughest part of any job is dealing with the people around you. Scratch the surface of any company and uncover a hotbed of emotions—people feeling anxious about performance, angry at co-workers, and misunderstood by management. Now, in WORKING WITH YOU IS KILLING ME, readers learn how to “unhook” from these emotional pitfalls and gain valuable strategies for confronting workplace conflicts in a healthy, productive way. They’ll discover how to: Manage an ill-tempered boss before he or she explodes Defend themselves against idea-pilfering rivals before they steal all the credit Detach from those annoying co-workers whose irritating habits ruin the day And much, much more.
The guide for anyone who deals with difficult authority figures at work. Sooner or later, we all have to work for someone we can't stand-whether it's an inept supervisor, an undermining department head, or an overly demanding client. When that happens, some people quit, some suffer in silence, and others cope by sulking, obsessing, or retaliating. But you can take charge of this crucial workplace relationship. In this book, Katherine Crowley and Kathi Elster, authors of the bestseller Working for You Is Killing Me, offer concrete examples of bad boss scenarios and a proven four-step program for improving each situation: •Detect - Identify how this person drives you crazy. •Detach - Discover concrete actions you can take to reclaim your power. •Depersonalize - Learn how to take a boss's actions less personally. •Deal - Devise a plan to get what you need and move your career forward.
Sit back and enjoy the ride. This book is going to take you on a journey you cannot imagine. It will make you cry and it will make you laugh and it will make you scream for the injustice. It was estimated by the feds that James robbed over 70 banks throughout this country all being full scale takedowns.
Healthcare IT is a complex and rapidly evolving field. Success in this arena requires the ability to create a vision, set a strategy, foster collaboration, develop a plan and execute flawlessly every day. This book provides a clear, concise roadmap for professionals who currently manage, direct or oversee healthcare IT. Through case studies and examples, the author includes highly relevant topics such as delivering and communicating HIT values, managing information security, and connectivity challenges, as well as organizational strategy, alignment and vision of HIT, risk management, performance management and process improvement using Lean methodologies.
People forget facts, but they never forget a good story. Let the Story Do the Work shows how the art of storytelling is key for any business to achieve success. For most, there’s nothing easy about crafting a memorable story, let alone linking it to professional goals. However, material for stories and anecdotes that can be used for your professional success already surround you. To get people interested in and convinced by what you are saying, you need to tell an interesting story. As the Founder and Chief Story Facilitator at Leadership Story Lab, a company that helps executives unlock the persuasive power of storytelling, Esther Choy teaches you how to mine your experience for simple narratives that will achieve your goals. In Let the Story Do the Work, you can learn to: Capture attention Engage your audience Change minds Inspire action Pitch persuasively When you find the perfect hook, structure your story according to its strengths, and deliver it at the right time in the right way, you’ll see firsthand how easy it is to turn everyday communications into opportunities to connect, gain buy-in, and build lasting relationships.
The real tools for career success and work satisfaction for anyone feeling undermined or marginalized at their job, from a productivity expert and editor at Wired. “Alan Henry doesn’t just illuminate the invisible barriers that often stand in the way of success—he shines a light on what you can do to break through them.”—Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife For over twenty years, Alan Henry has written about using technology and productivity techniques to work and live better for publications such as Lifehacker, The New York Times, and Wired. But he found that as a Black man he didn’t have access to some of the more powerful ways to hack your job—like only checking email once a day or blocking out time on your calendar to do deep work. In fact, he found that even when he landed a prestigious title at the Times, there were moments when he was still overlooked and excluded from the most interesting and career-boosting work. This led him to first explore these struggles in a Times piece titled “Productivity Without Privilege.” Now he goes even deeper, interviewing experts across multiple fields to come up with powerful tools to overcome the forces of marginalization. In Seen, Heard, and Paid, Henry shares the new work rules that may finally allow people of color, women, and LGBTQ+ folks to have the same access to career advancement and rewarding work as those with more privilege, including: How to Be Seen: Only spend time on work that gets you attention. How to Be Heard: Figure out your unique contribution. How to Get Paid: Data is power and power is money. Whether you’re dealing with microaggressions, trying to get the glamour work instead of the office housework, weighing the pluses and minuses of working remotely, or deciding it’s time to look for a new opportunity, Seen, Heard, and Paid will help you feel informed, supported, and empowered.
What does leadership and change actually look like in myriad situations? This “boots-on-the-ground” resource, written by a former dean of education, pulls back the curtain on the crucial and complicated role of senior leadership and brings to the forefront experiences that often go unspoken. With humor and common-sense advice, the author draws on relevant scholarship to uncover the process for succeeding and thriving as a leader. The portrait of a dean is presented as a thoughtful activist whose leadership is defined by careful consideration of the responsibilities of the position and ethical responses to it all. Themes woven throughout the book include staying authentic, having courage, and remaining fair. Learning from the past but presenting a contemporary view, The Successful Dean responds to the rapidly changing context of higher education. “This book tells a story that feels authentic and cathartic.” —Karen Symms Gallagher, USC Rossier School of Education "Koerner proved to be an exceptionally able dean in an especially complex university setting. She has terrific advice for any aspirants to the deanship." —David C. Berliner, Regents’ Professor Emeritus, Arizona State University “A must-read for novice and seasoned higher education leaders.” —Alfredo J. Artiles, professor and dean, Arizona State University
Nationally known psychotherapist Les Carter, formerly of the Minirth-Meier Clinic, shows readers how to develop their God-given gift of service without allowing others to take advantage of them.
In this twenty-first century, our pastors are dying, churches are splitting, leaders are being exposed and ridiculed, and marriages and relationships are being destroyed-all because no one wants to die to self in order to serve. As I once did, have you ever thought about quitting and throwing in the towel because helping others has taken a toll on you? Have you ever felt like your life didn't matter, but you knew that God gave you a promise? Have you ever been hurt while trying to do what God called you to do? Have you felt like others have taken you for granted? Helping You is Killing Me will encourage you to hold on to your promise and cling to your dream, vision, and purpose. Don't quit. Don't leave. Don't stop pushing. Don't stop serving. Most importantly, don't step outside of God's will for your life. This is a test! Pastor Everett and his family moved to the central Florida area in 2005 from Atlanta, Georgia, after serving in ministry for more than 19 years at New Birth Church, where Bishop Eddie L. Long is the Senior Pastor and Trinity Chapel Church of God, where Bishop Jim Bolin is the Senior Pastor. He currently serves as the Executive and Worship Pastor at Celebration of Praise Church in Clermont, Florida, where Bishop Chris Dutruch is the Senior Pastor. In addition to serving as the Executive and Worship Pastor, Everett and his wife, Kateena, serve as the Marriage Ministry Directors. In 2001, Everett released his first CD, titled "I Am Yours." In 2008, he was appointed to serve as Chairman for the Church of God State Music Board for the state of Florida. He and his wife, Kateena, are the proud parents of Alexis, Kendra, and Everett Emmanuel.
Do your employees plan exit strategies around the water cooler? Are your office hallways filled with nasty gossip? Is your productivity shrinking and your profits dissolving? As a manager, every day you're faced with disgruntled employees. Now Peter Morris, host of the popular radio show "The Business Shrink," draws on his long experience to help you fix these problems. Gleaning tips from experts such as CNN commentator Lou Dobbs and job search guru Martin Yate, Morris shows you how to: Give workers strong, positive feedback Break the endless chain of blaming and backstabbing Abolish poor employee performance and boost productivity Nip cases of harassment and bullying in the bud Using sample scenarios, workplace quizzes, and actual examples from Morris's show, you'll learn how to create a harmonious workplace and how to turn disgruntled workers into productive, committed employees.